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SALES & SERVICES

 

Designed to ensure your equipment delivers maximum long-term productivity and performance, our service and support solutions start well before the contract is signed and continue long after your order is delivered.

  • Expert pre-sale planning and consulting – from design to commissioning and training
  • Experienced service and technical personnel
  • Rapid response time – we’re here for you when any problem arises
  • Proactive servicing solutions and resources – to stop problems before they happen
  • Remote and on-site support on demand

Parts

  • Complete hydraulic systems and components
  • Radio remote controls
  • Hydraulic winches
  • Hydraulic cylinders and seal kits
  • Hook blocks and overhaul balls
  • Hoist cable
  • Load monitor systems

Repairs

  • Remote and on-site service available as required
  • Equipment can be overhauled, upgraded or modified as your needs evolve
  • Rating system for prioritizing service needs: Green = Good; Yellow = Cautionary; Red = Urgent

Maintenance

  • Preventative maintenance instructions and maintenance schedule provided on delivery of new vehicles and equipment
  • Our service team can assist with any questions concerning maintenance, operation and equipment specifications

Training

  • Operator training provided at start-up and commissioning, including:
    • Mechanical systems orientation
    • Worker and bystander safety
    • Installation and operation of customized guards or other safety equipment

Annual Inspections

  • Performance reports assess current condition and operating performance in comparison to start-up and commissioning, “weld fatigue”
  • Our service team’s inspections take into account the age of the equipment, severity of service applications and environment, and the experience level of your operators and maintenance personnel.


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Wayne O’Shell, Sales Manager

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Terry McQuillen, Senior Sales Consultant

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Sheri Fox, Sales & Services – Parts