What we offer

Designed to ensure your equipment delivers maximum long-term productivity and performance, our service and support solutions start well before the contract is signed and continue long after your order is delivered.

  • Pre-sale planning and consulting
  • Experienced service and technical personnel
  • Remote and on-site support on demand

Robert Sayers

Sales Manager, Mining Division, North America

Wayne O’Shell

Sales Manager

Terry McQuillen

Senior Sales Consultant

Sheri Fox

Parts and Service Sales

Jose Echavarria

Business Development Manager – Latin America


Operator training provided at start-up and commissioning, including:

  • Mechanical systems orientation
  • Worker and bystander safety
  • Installation and operation of customized guards or other safety equipment


  • Remote and on-site service available as required
  • Equipment can be overhauled, upgraded or modified as your needs evolve
  • Rating system for prioritizing service needs:
    Green = Good; Yellow = Cautionary; Red = Urgent

Annual Inspections

  • Performance reports assess current condition and operating performance in comparison to start-up and commissioning, “weld fatigue”.
  • Our service team’s inspections take into account the age of the equipment, severity of service applications and environment, and the experience level of your operators and maintenance personnel.


  • Preventative maintenance instructions and maintenance schedule provided on delivery of new vehicles and equipment.
  • Our service team can assist with any questions concerning maintenance, operation and equipment specifications.

Service or Parts, we’re here for you.

Fill out the adjacent form and we’ll get you what you need.